These controversies concerning the relationships amongst citizenship pressure, OCBs and CCBs could be because of the ways that OCBs are calculated. Inside the literature, OCBs have frequently been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to detect the behavioural motivations fundamental OCBs1,11. https://www.youtube.com/shorts/ZsO9iQ1SGS4